What is a McKenzie Friend?

A McKenzie Friend is a person who supports a litigant in person in court by taking notes, helping with paperwork and offering practical and moral support. They are not a solicitor and do not provide legal representation unless the court grants additional rights.

Can I go to family court without a solicitor?

Yes. Many people represent themselves in UK family court as litigants in person. Bridge The Gap shares community observations and resources to help you understand the process. It does not provide legal advice.

What is Bridge The Gap?

Bridge The Gap is a community-built platform by litigants and McKenzie Friends that highlights the gaps between what people assume about family court and what actually happens.

Back to feed All gaps

UK Family Court·Insights for litigants in person

Gap 349

Assumption: "(Filing & Emailing the Court) I'll mark my email URGENT and the court will see it."

1 min read

This content reflects observational insights and lived community experiences. It does not constitute legal advice — always consult a qualified professional for your specific circumstances.

What People Expect

People expect "urgent" in the subject line to fast-track an email.

Court Reality

PD 5B para 5.6 says that if an emailed document needs urgent attention, you should contact the court by telephone.

Share this gap

Download the card and post it on Facebook, LinkedIn, or wherever you're active. Every share helps another litigant find this before their hearing.

The Gap?

"(Filing & Emailing the Court) I'll mark my email URGENT and the court will see it."

Court Reality

PD 5B para 5.6 says that if an emailed document needs urgent attention, you should contact the court by telephone.

Experienced a gap between what you thought you knew about family court and the reality? Share your own and get credited.

familycourtbridge.org

← Browse all 469 gaps

Published23 September 2026Last reviewed23 September 2026

Navigating court alone?

A McKenzie Friend can help you make sense of this in the context of your own case.

Find your support

Cookie Consent

We use essential cookies only to provide you with the best experience on our website. No tracking or analytics cookies are used.